What happens to your data
Account, profile, listings, messages, and marketplace activity
Access is disabled immediately. These records remain restricted for 365days to support fraud prevention, disputes, chargebacks, safety investigations, and lawful information requests. At the end of that window, records are permanently deleted or irreversibly anonymised unless a legal hold still applies.
Security and deletion audit trail
Minimal security events, access history, and the deletion-request audit record are retained for 365 days. Access is restricted to authorised personnel and is used only for security, fraud investigation, legal response, and proof that the request was handled.
Payment, invoice, transaction, and tax records
Records required to support accounting and UAE tax obligations may be retained for at least 7 years after the end of the relevant tax period. They are not kept for advertising or normal marketplace use after account access ends.
Legal holds and unresolved matters
Data connected to an active dispute, payment claim, fraud or safety investigation, court or regulator order, or lawful law-enforcement request is restricted and retained until the matter and the applicable legal retention period end. Unrelated data follows the normal schedule.