Your account, profile, messages, and task activity are protected across the marketplace.
Privacy and data use
Privacy for accounts, profiles, tasks, and messages.
Last revised: April 20, 2026
This Privacy Policy explains how Abcwed collects, uses, stores, protects, and shares data across account creation, search, messaging, verification, payments, and support.
Verification and security controls help keep hiring safer for clients and freelancers.
What we collect
We collect account information, profile details, identity-verification submissions, task postings, proposals, communications, payment-related records, and security telemetry needed to operate and protect the marketplace.
Why we use it
We use personal data to run Abcwed, verify accounts, support hiring and messaging flows, detect abuse, process operational records, and respond to legal or regulatory obligations.
Identity verification
Where Emirates ID or similar verification is requested, the purpose is fraud prevention, trust, and compliance. Verification evidence may be reviewed administratively and deleted after the relevant verification workflow is complete, subject to legal hold or security investigation requirements.
Sharing
We share data with service providers only where needed to host, secure, verify, message, and operate the platform. We also share the relevant marketplace information with other users when you intentionally engage with them through a listing, request, proposal, or booking.
Security and retention
We retain data for operational, contractual, fraud-prevention, audit, and legal purposes for only as long as necessary. We use access controls, audit logging, request-scoped auth, and database-enforced restrictions to reduce unauthorised access risk.
Your rights
Subject to applicable law, you may request access, correction, restriction, or deletion of personal data. Some records may need to be retained to comply with disputes, fraud review, accounting, or legal obligations.
UAE privacy context
This policy is intended to operate consistently with UAE data-protection obligations, including the UAE Personal Data Protection Law framework where applicable, while also accounting for cross-border infrastructure and service-provider processing.
Contact
Privacy requests: privacy@abcwed.com. General support: support@abcwed.com.